Describe the agent. Norm builds it.
Plain English in. Pathway, persona, voice, and tools out. You decide what to add next.
Pick a use case. Watch Norm build it.
Click one. Pathway, voice, and tools wire up in real time.
Or write it the way you write everything else.
Hit the REST API from your terminal, your code, or the CLI. The same MCP server makes Bland reachable from Claude Code, Cursor, and any other AI editor your team already uses.
Own the stack. Control your destiny.
Test, guard, and monitor every call on one platform you own.
Your infrastructure, not ours.
Dedicated infrastructure, never shared. Bland Cloud, your VPC, or air-gapped on your hardware.
Real traffic, before you commit.
Break it before customers do.
Catalog, attached, enforced.
Live, replayable, queryable.
Built to pass your security review.
Encryption, residency, identity, audit, and incident response in one place. Pass legal, procurement, and the security team on day one.
AES-256 at rest. TLS 1.3 in transit. HSM-backed keys.
US, EU, and APAC. Per-region deployment for sovereign workloads.
SSO / SAML, JWT auth, RBAC, MFA enforced on every production system.
Redaction in transcripts. Configurable retention. BAAs available.
Tamper-resistant call logs. Every disclosure recorded, every rail logged.
24/7 on-call engineering. SLA-bound notifications. Documented runbooks.
Plugs into the systems you already run on.
CRMs, schedulers, telephony, ticketing. Native connectors for the obvious stuff. A webhook for everything else.
One agent. Every channel. Built, deployed, tested, and monitored on the same platform.
FDE team ships your first agent in 30 days. Your stack. Your numbers. Your data.