Pricing
Clear pricing across every call
No token charges. No model-provider pass-throughs. No surprise bills.
FOR DEVELOPERS
Start
FOR TEAMS
Build
FOR ORGANIZATIONS
Enterprise
Included in your per-minute rate
Compare plans
| Start | Build | Enterprise | |
|---|---|---|---|
| Usage + scale | |||
| Talk Time Rate | $0.14/min | $0.12/min | Custom |
| Transfer Time Rate | $0.05/min | $0.04/min | Custom |
| Daily Cap | 100 calls | 2,000 calls | Unlimited |
| Hourly Cap | 100 calls | 1,000 calls | Unlimited |
| Concurrent calls | 10 calls | 50 calls | Custom |
| Voice Limit | 1 | 5 | Unlimited |
| Knowledge Bases | 10 | 50 | Unlimited |
| Infrastructure & reliability | |||
| Version Lock | |||
| Uptime SLA | 99.9% | 99.9% | 99.9% |
| Dedicated Orchestration Server | — | — | |
| Priority Call Queue | — | — | |
| On-Prem/VPC Deployment | — | — | Available |
| Custom Voice Actor | — | — | Available |
| Core features | |||
| Integrations | |||
| Conversational Pathways | |||
| Automations | |||
| SMS & Web Chat | — | — | |
| Appointment Scheduling Node | — | — | |
| SMS Node (in-call texts) | — | — | |
| iMessage | — | — | |
| Advanced features | |||
| Warm Transfers | — | — | |
| Live Transfers | — | — | |
| Guardrails (Protected Calls) | — | — | |
| Alarm & Monitoring | — | — | |
| Knowledge Base Gaps | — | — | |
| Citations | — | — | |
| Outcomes | — | — | |
| Custom Dialing | — | — | |
| Custom Code Extraction | — | — | |
| Compliance & security | |||
| BAA | — | — | |
| SSO | — | — | |
| JWT Signatures | — | — | |
| Data Residency | — | — | |
| Support | |||
| Account & Billing Support | |||
| Slack channel with Bland team | — | — | |
| Forward deployed engineers | — | — | |
Frequently asked questions
Sign up on the Start plan and you get two credits plus an inbound number valued at $15/month, with no card required.
Their advertised per-minute rate is the platform fee only. Vapi lists $0.05/min and Retell lists about $0.07/min for their voice infrastructure. You then pay separately for the LLM, speech-to-text, text-to-speech, and telephony. Adding typical provider rates (a leading LLM, Deepgram or equivalent STT, ElevenLabs or OpenAI TTS, and Twilio) brings most production stacks to roughly $0.13 to $0.30 per minute on Vapi and $0.11 to $0.25 per minute on Retell, depending on which model and voice you pick. Bland's per-minute rate covers the LLM, STT, and TTS in one number, with no token charges and no model-provider pass-throughs. Telephony is billed separately, on your own carrier or Bland's at pass-through cost.
Yes. Bland integrates with your existing Twilio account, with SIP trunks from any contact-center or telephony provider, or you can use Bland's built-in Twilio at pass-through cost. BYOT customers do not pay transfer fees. You handle carrier costs directly and Bland charges only the per-minute AI rate.
Most teams deploy a first agent within a day on the self-serve plans. Enterprise deployments with custom integrations, number porting, and compliance review follow our 28-day deployment framework: scope, build, gray/red/green-team test, and go live with our forward-deployed engineering team alongside yours.
Yes. SOC 2 Type I and Type II, HIPAA-eligible with a signed BAA, GDPR, and PCI DSS. Compliance documentation is available under NDA on Enterprise.
Our forward-deployed engineering team works directly with yours to build, optimize, and scale the deployment. Enterprise plans include FDE support.