Insights, stories, & trends shaping the AI Calling

Bland Blog

Bland AI’s warm transfers ensure smooth AI-to-human call handoffs by briefing live agents before merging calls. No more cold transfers, repetition, or lost context—just seamless conversations.

Introducing: Warm Transfers

Bland AI’s warm transfers ensure smooth AI-to-human call handoffs by briefing live agents before merging calls. No more cold transfers, repetition, or lost context—just seamless conversations.

Dimitrije Gujanicic  |   Feb 21, 2025 — 2 minute read

Upgrade customer interactions with AI-driven IVR. Bland AI’s voice agents achieve 95% accuracy, reducing wait times and optimizing call routing.

AI IVR: Smarter Call Routing for a Better Customer Experience

AI IVR: Smarter Call Routing for a Better Customer Experience

Feb 19, 2025 — 4 minute read

Discover the legal restrictions and regulations that prevent the use of Bland for AI-generated outbound calling campaigns, including cold calling practices.

Why Bland Can’t Be Used for AI Outbound Cold Calling Campaigns

Why Bland Can’t Be Used for AI Outbound Cold Calling Campaigns

Feb 17, 2025 — 2 minute read

Discover how Bland Babel’s engineers fine-tuned NVIDIA A100 GPUs for ultra-low-latency, high-accuracy voice transcription—achieving real-time results even in noisy environments.

Bland Babel: Achieving Low-Latency, Noise-Robust Transcription on A100 GPUs

Bland Babel: Achieving Low-Latency, Noise-Robust Transcription on A100 GPUs

Feb 13, 2025 — 15 minute read

Improve AI call center efficiency with advanced voicemail detection. Learn how Bland AI built high-accuracy models to optimize outbound calls and reduce errors.

Building a Robust Voicemail Detection System at Bland

Building a Robust Voicemail Detection System at Bland

Feb 12, 2025 — 3 minute read

Upgrade from VoIP to AI-powered phone numbers for seamless, automated customer interactions. Discover the AI receptionist revolution at Bland AI.

A Step-by-Step Guide to Transitioning from Standard VoIP to AI

A Step-by-Step Guide to Transitioning from Standard VoIP to AI

Feb 10, 2025 — 3 minute read

Bland AI, led by CEO Isaiah Granet, secured $40M in Series B funding to drive innovation in scalable, intelligent voice solutions. Learn about our journey from stealth mode to revolutionizing enterprise communications for industry leaders.

Bland Raises a $40M Series B to Transform Enterprise Phone Communications

Bland Raises a $40M Series B to Transform Enterprise Phone Communications

Feb 3, 2025 — 1 minute read

Discover what we think about Deepseek, the open-source large language model that surprised the AI industry. Learn how open-source innovation strengthens our approach to high-performance, adaptable AI while maintaining speed and efficiency for our customers

Deepseek and Bland AI: Why We’re Fans of Open Source Innovation

Deepseek and Bland AI: Why We’re Fans of Open Source Innovation

Feb 3, 2025 — 2 minute read

Discover how AI contact centers, call center AI, and AI calling systems can revolutionize the travel industry by cutting costs, enhancing efficiency, and delivering exceptional customer experience

AI in the Travel Industry

AI in the Travel Industry

Jan 29, 2025 — 3 minute read

AI Customer Support is the new Norm

Why Your Customers Will Prefer Talking to an AI Phone Agent Within 2 Years

Why Your Customers Will Prefer Talking to an AI Phone Agent Within 2 Years

Dec 24, 2024 — 5 minute read

Your AI Phone Questions, Answered

AI Phone Agents - Most Common Questions from Executives

AI Phone Agents - Most Common Questions from Executives

Dec 17, 2024 — 6 minute read

An enterprise guide to AI phone calls

AI Phone Agents: The Complete Guide for 2025

AI Phone Agents: The Complete Guide for 2025

Dec 7, 2024 — 15 minute read

Compare Bland AI and Sierra AI in conversational AI. Bland AI stands out with advanced features, strong customization, and practical tools for businesses.

Bland AI vs. Sierra AI: A Comprehensive Comparison of Conversational AI

Bland AI vs. Sierra AI: A Comprehensive Comparison of Conversational AI

Nov 22, 2024 — 4 minute read

Some product updates from the Bland team :)

Product Updates from Bland

Product Updates from Bland

Oct 17, 2024 — 2 minute read

Voice AI and the Imperative of Enterprise Security

Voice AI and the Imperative of Enterprise Security

Voice AI and the Imperative of Enterprise Security

Oct 15, 2024 — 5 minute read