Insights, stories, & trends shaping the AI Calling

Bland Blog

AI Customer Support is the new Norm

Why Your Customers Will Prefer Talking to an AI Phone Agent Within 2 Years

AI Customer Support is the new Norm

John Bland  |   Dec 24, 2024 — 5 minute read

Your AI Phone Questions, Answered

AI Phone Agents - Most Common Questions from Executives

AI Phone Agents - Most Common Questions from Executives

Dec 17, 2024 — 6 minute read

An enterprise guide to AI phone calls

AI Phone Agents: The Complete Guide for 2025

AI Phone Agents: The Complete Guide for 2025

Dec 7, 2024 — 15 minute read

Bland vs. Sierra

Bland AI vs. Sierra AI: A Comprehensive Comparison of Conversational AI

Bland AI vs. Sierra AI: A Comprehensive Comparison of Conversational AI

Nov 22, 2024 — 8 minute read

How Call Centers use AI

AI Phone Agents: Revolutionizing Call Center Technology and Profitability

AI Phone Agents: Revolutionizing Call Center Technology and Profitability

Oct 30, 2024 — 10 minute read

Some product updates from the Bland team :)

Product Updates from Bland

Product Updates from Bland

Oct 17, 2024 — 2 minute read

In an age where smartphones are practically appendages and virtual assistants respond to our every whim, it was only a matter of time before artificial intelligence picked up the phone. AI phone calls are no longer the stuff of science fiction; they're the silent revolution transforming the way businesses communicate. Amidst this digital chatter, a company named Bland AI is making a rather unbland entrance, redefining the standards of AI-driven communication.

The World of AI Phone Calls

The World of AI Phone Calls

Oct 8, 2024 — 10 minute read

Voice AI Revolutionizing Home Services: A New Era of Customer Interaction

Voice AI Revolutionizing Home Services: A New Era of Customer Interaction

Voice AI Revolutionizing Home Services: A New Era of Customer Interaction

Oct 9, 2024 — 8 minute read

Voice AI and the Imperative of Enterprise Security

Voice AI and the Imperative of Enterprise Security

Voice AI and the Imperative of Enterprise Security

Oct 15, 2024 — 5 minute read

This article covers what operational workflows can be handled by AI phone agents

AI Phone Agents in Clinical Practice and Patient Centered Care

AI Phone Agents in Clinical Practice and Patient Centered Care

Oct 5, 2024 — 8 minute read

This article covers AI Phone Agents for Financial Services

AI Phone Agents for Financial Services

AI Phone Agents for Financial Services

Oct 2, 2024 — 5 minute read

The artificial intelligence revolution has brought us an entirely new generation of what are called AI phone agents. These are completely autonomous AI powered entities that can have phone calls and follow scripts just like their human agent counterparts.

Infrastructure for AI Phone Agents

Infrastructure for AI Phone Agents

Sep 28, 2024 — 6 minute read

"I bet you won't be smiling when your tenants call at 3AM with flooding!"Every single real estate professional has heard some variation of this snide remark early in their careers. And to some degree it's true. No one wants to receive an urgent phone call at an inconvenient time.

AI Phone Agents for the Real Estate World

AI Phone Agents for the Real Estate World

Sep 27, 2024 — 8 minute read

We've all had the frustrating experience of getting lost in the maze of automated customer service phone menus. They ask you to "describe your issue", and then try and shove your call into one of several generic buckets. Have a more nuanced question/concern? Good luck with that.

A Complete Guide to AI Phone Agents in 2024

A Complete Guide to AI Phone Agents in 2024

Sep 23, 2024 — 2 minute read

At Bland, we’ve built an easy-to-integrate voice call API. Sending an AI phone call requires ten lines of code. Provide a prompt and a number to call and Bland will handle the rest. Or set up an inbound phone number - it’s even easier.

The Bland AI Voice Call API

The Bland AI Voice Call API

Feb 18, 2024 — 3 minute read