Insights, stories, & trends shaping the AI Calling

Bland Blog

AI Customer Support is the new Norm

Why Your Customers Will Prefer Talking to an AI Phone Agent Within 2 Years

AI Customer Support is the new Norm

John Bland  |   Dec 24, 2024 — 5 minute read

One of the most powerful use cases for AI phone calling is data collection at scale. Via Bland’s API, developers can interact with the real world to answer questions like ‘How much do all the different plumbers in Seattle charge?” and “Which restaurants in Birmingham are pet friendly?”.

Collecting Real World Data with Bland

Collecting Real World Data with Bland

Feb 18, 2024 — 3 minute read

We’re excited to announce that we just launched a Bland AI Zapier integration! Going forward, Bland customers can access all the functionality of our API through Zapier’s no-code platform.

How to Build An AI Appointment Scheduler with Zapier

How to Build An AI Appointment Scheduler with Zapier

Feb 18, 2024 — 5 minute read

Generative AI has enabled a whole new set of technologies to emerge. None are more exciting and relevant than AI phone calls.

The Comprehensive Guide to AI Phone Calling

The Comprehensive Guide to AI Phone Calling

Feb 18, 2024 — 3 minute read

The open-source library of Vocode.dev can work well for specific voice-based applications. However not all use cases are well suited for them. In this article, we present 4 popular alternatives to Vocode.dev

The 4 Most Popular Vocode.dev Alternatives

The 4 Most Popular Vocode.dev Alternatives

Jun 28, 2024 — 4 minute read

AI phone calling is a cutting-edge technology that’s automating routine phone calls for data collection, healthcare, and use cases like reminders and appointment scheduling. Often when building their custom AI phone caller, developers hit a roadblock: prompting the AI.

How to Prompt your Bland AI Phone Call Agent

How to Prompt your Bland AI Phone Call Agent

Feb 18, 2024 — 4 minute read

We just launched a Bland AI Zapier integration, making it exceptionally easy to add a phone number to your website. Now you can answer customers’ questions while offering a fully personalized experience.

Create a Website Phone Number Using Bland AI

Create a Website Phone Number Using Bland AI

Feb 18, 2024 — 1 minute read

In today’s day and age, business has lost its personal touch. Customers visit websites, read through FAQs, and fill out forms - without ever having a meaningful interaction with you or your business. That’s a shame.

AI Phone Number: Elevating Customer Support and Engagement

AI Phone Number: Elevating Customer Support and Engagement

Feb 18, 2024 — 3 minute read

Voiceflow’s collaborative platform for building customer chat interfaces can work well for specific applications. That said, not all use cases are well suited to them. In this article, we’ll present 4 popular alternatives to Voiceflow.

The 4 Most Popular Voiceflow Alternatives

The 4 Most Popular Voiceflow Alternatives

Mar 8, 2024 — 4 minute read

Recently many people have asked the question, “If I strap GPT-4 onto a phone call, will it work?” Given how advanced LLMs have become, you might think the answer is a resounding yes.

How to make AI phone calls: a practical guide to building AI assistants, voicebots, and more.

How to make AI phone calls: a practical guide to building AI assistants, voicebots, and more.

Feb 18, 2024 — 3 minute read

A voice API can transform your business. Once integrated into your company’s applications.

Using Voice APIs to Streamline Your Business

Using Voice APIs to Streamline Your Business

Sep 24, 2024 — 3 minute read

Conversational AI feels like a natural extension of ChatGPT. It makes sense that if you can converse with an AI assistant using text, you can also speak with it using voice. Until recently, however, true conversational AI has been impossible.

How Conversational AI is Transforming Communication

How Conversational AI is Transforming Communication

Feb 18, 2024 — 4 minute read

The recent improvements in transcription, large language, and text-to-speech models have ushered in the era of AI phone calling, where AI can hold in-depth, personalized, human-sounding conversations with everyday people.

Leveraging AI Phone Calls in your Enterprise

Leveraging AI Phone Calls in your Enterprise

Sep 24, 2024 — 6 minute read

An AI Call center enables a business to communicate with its customers using AI agents instead of humans. Unlike traditional phone and SMS-based automations that are hard-coded, clunky, and impersonal, AI agents can understand customers' intents at a granular level, to provide genuinely helpful responses in real-time.

How to build an AI Call Center

How to build an AI Call Center

Apr 7, 2024 — 3 minute read

AI customer support integrates machine learning, natural language processing, and AI chatbots to interact with customers in a highly efficient and personalized manner. 

AI Customer Support: How It Impacts Your Bottom Line

AI Customer Support: How It Impacts Your Bottom Line

Apr 7, 2024 — 5 minute read