Your platform for making ultra realistic AI Phone Calls
What Bland is.
AI voice that sounds human, speaks any language, and works 24/7
Bland makes defining and directing voice experiences easy. Design pathways—map conversations, set flows, and automate millions of calls, 24/7. Customize your agent’s personality, choose or clone voices, add languages, and let Bland adapt like a top employee on every call. Voice tech is hard—Bland makes it simple.
How Bland works.
Customized to Match Your Customer’s Needs at Every Stage.
Great conversations aren’t just the right words-- they're timing, tone, and adaptability. With Conversational Pathways, you control every response, so your AI can be informative and empathetic.
Custom Prompts
Define specific phrases or questions the AI uses to guide conversations effectively.
Custom Conditions
Adapt responses and actions based on specific triggers or criteria you define.
Custom Data Extraction Points
Capture specific information from conversations based on your needs.
Custom Guardrails
Ensure calls stay on-brand, accurate, and within defined boundaries.
How Bland works.
Book an appointment. Update a CRM. Send a text. All in one workflow.
Pathways are the brain of your business. We deeply integrate into your existing systems, whether its a scheduler, ERP, or CRM, so your agents don’t just talk, they take action. You map out the conversation and define each decision for your AI to make. Bland does the rest.
Get Started With Bland.
Meet pathways, the programming language for AI.
Bland in Action.
Every day, Bland handles
calls just like yours. Take a listen.
Enterprise
Bland is built for the evolving demands of modern enterprises.
Bland offers scalable solutions, real-time analytics, and 99.99% uptime to help you deliver exceptional customer experiences.
Security
Our top priority is your customer’s security too.
Bland provides end-to-end infrastructure so your customer experience is never reliant on big model providers. That means faster response times, 99.99% uptime and fewer dependencies on external factors. All while driving your marginal call costs to zero.
Data in house
All Personally Identifiable Information is completely secure and stored in house by Bland.
SOC2 Type Il
Protecting your data is our top priority. But don't take our word for it, we've been audited and we're SOC2 Type || compliant.
PCI DSS
Need to handle payments over the phone? We're compliant and protect all cardholder data.
HIPAA
Have a medical use case for Bland's Al? Don't worry, we're HIPAA compliant as well.
Regular Pen Tests
We simulate cyberattacks to identify weaknesses, ensuring your systems stay secure against emerging threats.
Constant Unit Tests
Ensure continuous security by identifying and addressing vulnerabilities in real time.
Expert Implementation
We ensure your security measures are seamlessly integrated, protecting your systems from day one.
Robust Guardrails
Ensure your data and operations are secure, with built-in protections against risks and vulnerabilities.
